Information We Collect
We may collect account information you provide directly, such as your name, email address, billing identity, and workspace settings.
When you use the platform, we also process operational data such as WhatsApp account session identifiers, group metadata, synced contacts, contact-group assignments, templates, campaigns, autoresponders, uploaded files, and API token records.
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Account registration and profile details
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WhatsApp account, group, and contact sync data
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Campaign messages, templates, responders, and uploaded media
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API credentials, access logs, and support-related communications
How We Use Information
We use this information to operate the MyDigiBiz workspace, maintain account access, send requested messages, generate API responses, and support features such as contact import, group targeting, and workflow automation.
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Provide account connection, campaign, API, and automation features
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Secure the platform, detect abuse, and troubleshoot technical issues
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Respond to support requests and improve service reliability
Sharing and Disclosure
MyDigiBiz does not sell your personal data. Information may be shared only when reasonably necessary to host, secure, maintain, or legally operate the service.
This may include infrastructure providers, storage services, communication tools, legal compliance requests, or service partners acting on our instructions.
Retention and Security
We retain information for as long as it is needed to provide the service, maintain required records, resolve disputes, or protect the platform from abuse.
We apply reasonable technical and organizational measures to protect account access, API credentials, and stored workspace data, but no internet-based system can be guaranteed to be completely secure.
Your Responsibilities and Choices
You are responsible for ensuring that the data you upload, import, sync, or message through MyDigiBiz is lawfully collected and used.
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Use only contacts, groups, and message content you are authorized to use
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Protect your login credentials and rotate API tokens when needed
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Review and delete workspace data that is no longer required
Policy Updates
We may update this Privacy Policy from time to time. Any revised version becomes effective when published on this page.
If you continue using the service after an update, you agree to the revised policy.
